The 22-product Flow Suite

Use what solves today’s constraint. Add what creates tomorrow’s advantage.

Every Flow product has a focused job, its own workflows and its own permissions. Underneath, one shared core keeps people, organizations, facilities and outcomes connected.

CORE SUITE

The connected foundation

The launch lineup spans first interaction, admissions, capacity, communications, authorization, access control, revenue and executive intelligence.

Behavioral health CRM

LeadFlow

Leads, opportunities, admissions, assessments, referral sources and complete client journeys in one purpose-built CRM.

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Census and capacity

BedFlow

Bed availability, room assignments, pending admissions, census, moves, discharges and projected census in one live operating view.

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Conversion forms

FormFlow

Website forms, conditional logic, attribution capture, secure submissions and automated lead routing.

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AI phone and chat agents

AgentFlow

AI call, chat, intake, follow-up and workflow agents that can propose CRM updates and create accountable tasks.

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Attribution and optimization

MarketFlow

Advertising spend, campaign attribution, lead-source tracking, ROI and Google offline conversions connected to outcomes.

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Forecasting and scenarios

RevenueFlow

Expected reimbursement, collections forecasts, payer modeling, census projections and scenario planning.

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Executive intelligence

InsightFlow

Custom reports, dashboards, operational analytics and cross-product business intelligence for decision-makers.

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Unified communications

OmniFlow

Unified communications for calls, texts, email, website inbox, team messaging and complete communication history.

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Insurance workflow

VerifyFlow

Insurance eligibility, benefits verification, VOB workflow, payer approvals and documentation in one accountable process.

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Call tracking and telephony

CallFlow

Call tracking, routing, recordings, transcription, AI quality auditing and call-performance analytics.

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Prior authorization and utilization management

AuthFlow

Prior authorization, concurrent review, utilization-management workflow, payer documentation and deadline control.

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Identity and access control

ControlFlow

Central authentication, organizations, facilities, users, product entitlements, roles, permissions and audit history.

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Patient responsibility

CollectFlow

Statements, payment plans, outreach, patient responsibility and collections workflow connected to the broader journey.

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Professional relationships

ReferralFlow

Ethical inbound and outbound referrals, facility relationships, referral history and suitability-based placement.

Explore ReferralFlow
EXPANDED SUITE

Extend the operating system

Eight additional Flow products deepen travel, admission coordination, integration, continuing care, census-driven staffing, facility licensing, clinical outcomes and quality management. Availability can be aligned to your implementation roadmap.

Admissions readiness

AdmitFlow

Admission alerts, arrival coordination, pre-admission checklists, facility approvals and operational handoffs.

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APIs and integrations

ConnectFlow

Central connector management for CTM, SalesIQ, Google, Meta, aviation APIs, email, SMS, payroll and external systems.

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Continuing care and outcomes

AfterFlow

Discharge planning, alumni engagement, outcomes, follow-up sequences and continuing-care coordination.

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Client travel coordination

FlightFlow

Admission and discharge travel across flights, trains, vehicles and medical transport, including live aviation tracking.

Explore FlightFlow
Census-driven workforce planning

StaffFlow

Purpose-built behavioral-health staffing, scheduling, credentials, ratios, coverage rules, overtime and labor forecasting.

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Facility licensing and compliance

LicensingFlow

Facility, program, accreditation and organizational compliance with renewal calendars, inspections, deficiencies and evidence.

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Measurement-based care and clinical outcomes

OutcomeFlow

Standardized assessments, patient-reported outcomes, longitudinal progress, risk flags and post-discharge measurement connected to the complete treatment journey.

Explore OutcomeFlow
Clinical quality and organizational performance

QualityFlow

Facility scorecards, quality thresholds, trend detection, corrective-action plans, accreditation evidence and payer-ready performance reporting.

Explore QualityFlow
Start focused

BedFlow without a CRM rebuild.
MarketFlow around your current stack.
The full suite when you are ready.

Promotion Metrics is designed so standalone products can work with LeadFlow or connect to external CRM and EMR systems. Product separation never means separate identities, logins or duplicate data inside the suite.

Take control before the next surprise

Find where the operation is coming apart.

Map the gaps across inquiries, admissions, census, staffing, authorization, outcomes, revenue and compliance.

Request a workflow review