Core suite / Call tracking and telephony

CallFlow

Make the phone channel measurable from ring to revenue.

Call tracking, routing, recordings, transcription, AI quality auditing and call-performance analytics.

See CallFlow in action →View the full suite

CALLFLOW / LIVE WORKSPACE

Operating focusCall tracking and telephonyConnected to the Flow core

01Tracking numbers and dynamic number insertionCONNECTED

02Routing, schedules and queuesCONNECTED

03Recording and transcriptionCONNECTED

04AI quality auditing and summariesCONNECTED

Shared identityPermission awareAudit ready

THE SHIFT

CallFlow is designed to make calls part of the same operating system as marketing and admissions. Start by consolidating call intelligence, then expand into native routing, numbers, messaging and telephony.

CAPABILITIES

Everything the work needs.
Nothing generic in the way.

CallFlow is built around the actual decisions, handoffs and accountability required inside call tracking and telephony.

01

Tracking numbers and dynamic number insertion

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

02

Routing, schedules and queues

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

03

Recording and transcription

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

04

AI quality auditing and summaries

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

05

Dispositions and performance analytics

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

06

Call attribution and conversion events

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

WHAT CHANGES

Move from fragmented work to visible momentum.

Technology earns its place when the team can see what to do, leadership can see what happened, and the system learns from the outcome.

01Connect the call to the campaign and person

02Turn conversation outcomes into optimization signals

03Create a practical migration path from fragmented call tools

CONNECTED BY DESIGN

CallFlow does its job.
The suite keeps the context.

Use it as a focused product or connect it across the operating journey. Shared identity and governed integrations eliminate the re-entry that weakens ordinary software stacks.

OmniFlowMarketFlowLeadFlowAgentFlowInsightFlow

Built forCall centersMarketing teamsAdmissions leadersAgencies

Take control before the next surprise

Find where the operation is coming apart.

Map the gaps across inquiries, admissions, census, staffing, authorization, outcomes, revenue and compliance.

Request a workflow review →