Core suite / Patient responsibility

CollectFlow

Turn patient balances into a clear, respectful and trackable workflow.

Statements, payment plans, outreach, patient responsibility and collections workflow connected to the broader journey.

COLLECTFLOW / LIVE WORKSPACE
Operating focusPatient responsibilityConnected to the Flow core
01Patient-responsibility recordsCONNECTED
02Statements and balance communicationCONNECTED
03Payment-plan workflowsCONNECTED
04Outreach cadence and statusCONNECTED
Shared identityPermission awareAudit ready
THE SHIFT

CollectFlow organizes patient-responsibility communication and follow-up without separating it from the coverage, admission and revenue context your team already has.

CAPABILITIES

Everything the work needs.
Nothing generic in the way.

CollectFlow is built around the actual decisions, handoffs and accountability required inside patient responsibility.

01

Patient-responsibility records

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

02

Statements and balance communication

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

03

Payment-plan workflows

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

04

Outreach cadence and status

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

05

Promise-to-pay tracking

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

06

Collections reporting

Configured inside the shared Promotion Metrics operating layer, with the right organizational context and access controls.

WHAT CHANGES

Move from fragmented work to visible momentum.

Technology earns its place when the team can see what to do, leadership can see what happened, and the system learns from the outcome.

01Create a consistent, visible follow-up process
02Give finance clearer collections forecasting
03Keep communication respectful and accountable
CONNECTED BY DESIGN

CollectFlow does its job.
The suite keeps the context.

Use it as a focused product or connect it across the operating journey. Shared identity and governed integrations eliminate the re-entry that weakens ordinary software stacks.

VerifyFlowRevenueFlowOmniFlowInsightFlow
Built forRevenue cycleFinance teamsBilling teamsOperators
Take control before the next surprise

Find where the operation is coming apart.

Map the gaps across inquiries, admissions, census, staffing, authorization, outcomes, revenue and compliance.

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