Review dates are scattered
Initial approvals, concurrent reviews and follow-ups live in individual calendars and spreadsheets.
The authorization-deadline problem
Make an expiring authorization impossible to overlook.
AuthFlow gives utilization teams one live calendar and work queue tied to the treatment episode, payer requirements and operational plan.
THE OPERATIONAL TRUTH
A calendar reminder says something is due. It does not show the missing document, payer history, responsible person or financial and census context.
WHAT THIS LOOKS LIKE IN PRACTICE
The symptoms are familiar. The underlying workflow is fixable.
Promotion Metrics makes the gaps visible, gives the next step an owner and preserves the context as work moves across departments.
Missing information appears late
Required records are requested only when the review deadline is already close.
Payer communication is fragmented
Calls, portals, faxes, decisions and reference numbers are difficult to reconstruct.
Leadership sees the impact afterward
Revenue and discharge planning react only after approved coverage changes.
THE CONNECTED APPROACH
Connect the deadline to the work required before it.
AuthFlow creates staged tasks, missing-information alerts, submission history and escalation around each authorization. It supports but does not replace qualified utilization review.
Calculate the window
Record approved dates, units and configured review lead time.
Assemble requirements
Create owned tasks for approved documentation and information before the deadline.
Preserve the exchange
Track submissions, payer contacts, decisions, denials, extensions and next steps.
Escalate exposure
Alert permitted clinical, operational and financial leaders when risk remains unresolved.
WHAT CHANGES
Less chasing. Earlier action. A more accountable operation.
↗One authorization calendar
↗Earlier missing-document visibility
↗Complete payer interaction history
↗Connected census and revenue awareness
CONNECTED PRODUCTS
Focused tools working from the same operating context.
Use the products you need now. Add more without rebuilding identities, permissions or the patient journey.
Explore all 22 products →Prior authorization and utilization management
AuthFlow
Prior authorization, concurrent review, utilization-management workflow, payer documentation and deadline control.
Explore AuthFlow →Insurance workflowVerifyFlow
Insurance eligibility, benefits verification, VOB workflow, payer approvals and documentation in one accountable process.
Explore VerifyFlow →Measurement-based care and clinical outcomesOutcomeFlow
Standardized assessments, patient-reported outcomes, longitudinal progress, risk flags and post-discharge measurement connected to the complete treatment journey.
Explore OutcomeFlow →Census and capacityBedFlow
Bed availability, room assignments, pending admissions, census, moves, discharges and projected census in one live operating view.
Explore BedFlow →Forecasting and scenariosRevenueFlow
Expected reimbursement, collections forecasts, payer modeling, census projections and scenario planning.
Explore RevenueFlow →Unified communicationsOmniFlow
Unified communications for calls, texts, email, website inbox, team messaging and complete communication history.
Explore OmniFlow →COMMON QUESTIONS
Straight answers before another sales call.
Does AuthFlow submit clinical records automatically?
Only if a specific approved integration and workflow is configured. Higher-risk release and submission actions should require appropriate authorization and review.
Can it track denials and appeals?
It can organize decisions, reasons, documents, responsible owners, deadlines and communication history according to the customer’s approved workflow.
Are forecasts guaranteed?
No. Any revenue-at-risk or utilization projection must show its assumptions and source data and should be treated as decision support.
Take control before the next surprise
Find where the operation is coming apart.
Map the gaps across inquiries, admissions, census, staffing, authorization, outcomes, revenue and compliance.
Request a workflow review →